Position Reference #: 112021

Company (Client) Overview: 

Our client (4S Consulting), based in Markham, Ontario, is a systems and consulting company that provides top-notch occupational health and safety systems for large and small companies. 

Job Title: Training Operations Coordinator & HR Admin

Employment Type: Full-Time Permanent 

Job Summary: 

Reporting to the Training Manager, the Training Operations Coordinator is responsible for providing comprehensive administrative and coordination support and coordinating and support all facets of training services. 

Primary Duties & Responsibilities Specific duties and responsibilities include: 

OHS Training Department (70%)  

  • Oversee all facets of training department operations, including sourcing, coordinating,  scheduling, and following up on all in-class, virtual and online training sessions.  Ensure that all instructor-led training is scheduled, assigned, and prepared in accordance with established standards. 
  • Act as the first point of contact for training inquiries by responding to incoming client calls and emails and manage/resolve the Training department inbox inquiries in a timely and professional manner. 
  • For the ‘in-class training sessions, work with internal and external facilitators to coordinate all communication and logistics, including enrollment, training rooms, caterer, contractor accommodations, hotel, trainers, speakers, materials, etc. 
  • Managing the online learning management platform, including submitting courses/classes,  managing rosters, updating participant’s training records (with attendance, evaluations and any other relevant training records or certificates) and distributing learner communications.
  • Carry out tasks such as managing rosters, waitlists, cancellations, and collection of class evaluations and documentation, courses/classes submittals, updating participants training records (with attendance, evaluations and any other relevant training records or certificates)  and distributing learner communications.  
  • Coordinating with instructors and being accessible for troubleshooting and support, as well as preparing and providing them with the course materials for distribution. 
  • Assisting with ongoing Training Department communication and initiatives as well as the marketing and promotion of Training Department products and services.  Work with direct reports to ensure all training programs are operating smoothly and efficiently.  
  • Maintain participants’ database and records and submit accurate reports to the Ministry of  Labour, Training and Skills Development (MLTSD), as required. 
  • Stay up to date on the legislated training standards and regulations.  
  • Find opportunities to cross-sell/upsell training products to new and existing clients. Assist with additional projects and tasks as required.

Administrative Department (30%)  

  • Assist HR Manager in smooth management and running of the office.  
  • Assist HR Manager with policy development  
  • Provide administrative support for the visitors’ entry and exit to the office. Support HR Manager in hiring and onboarding process. 

To be considered for this role, the occupational health and safety coordinator must have the following qualification: 

  • Post-secondary education in Occupational Health & Safety, HR or related field required Administrative/Training/Customer Support experience. 
  • Exceptional communication skills both written and verbal 
  • Self-starter with solid organizational and time management skills  
  • Strong project management skills, including excellent ability to multi-task, prioritize,  influence, manage cross-functional project teams and drive multiple initiatives forward.  Able to work in a fast-paced environment and multitask, supporting multiple  leaders/groups  
  • Strong computer skills including office work-related software, e.g., Word, PowerPoint, &  Excel  
  • A Team player 

How to apply? 

You can apply by submitting your resume and cover letter directly to info@www.qeosh.ca or online on our website (www.qeosh.ca). Please indicate the position reference number in your email subject line. 

QEOSH Staffing & Recruitment Inc. is Canada’s Exclusive Health & Safety Staffing & Recruitment. We are dedicated to employment equity and encourage applications from people

of all genders, persons with disabilities, racial/visible minorities, and indigenous peoples. At QEOSH, we are committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).